Every potential customer that comes in contact with an organization should feel informed, respected, and walk away with an overall positive impression of the experience. This is how relationships are developed and how customers are won. Few would argue with these basic tenets of conducting good business. Why is it then that these concepts are often forgotten when recruiting new employees?
Archive for the ‘Employee Referral Programs’ Category
Recruitment Planning: Respect Thy Candidate
Friday, March 19th, 2010
Identifying HR Best Practices
Wednesday, August 19th, 2009As a business owner, you most likely spend considerable time and effort in your organization identifying the sales, marketing and customer service best practices that attract, acquire and retain happy customers. Do you extend this same analysis and information capture to the human resource aspects of your business? How might doing so increase revenue?
Social Networking: What Are Your Employees Saying About You?
Tuesday, April 28th, 2009What do you do when you discover employees are discussing company issues on social networking sites such as Twitter or Facebook? Do you shudder at the thought or reel with excitement? Potential clients and employees know more about your company than ever before (whether you have officially embraced social networking or not). Companies and employees alike need to understand social networking is about authenticity, transparency and insight into a company’s culture. These channels create dialogue that can promote an organization’s products and workplace as well as enhance or damage careers. One can’t control who might be “listening”. Check out: http://www.msnbc.msn.com/id/29796962/ Read more about social networking