Employee Wellness Programs: Are They Effective?

January 17, 2012 by Tina Mainar
 
Tina Mainar

Statistics show that having a highly effective health and wellness program will save your company money by reducing illness and absenteeism among employees. According to a study by Towers Watson and the National Business Group on Health, these programs also increase loyalty to your company. The study says that organizations with highly effective wellness programs report significantly lower voluntary attrition than do those whose programs have low effectiveness (9% vs. 15%).

According to the Harvard Business Review, strategically integrated wellness programs have six strong pillars that simultaneously support their success, regardless of the size of the organization.

  1. Leadership for the program should come from all levels of the organization
  2. The program should be in alignment with the organization’s overall identity
  3. The program should be comprehensive in scope, relevant and engaging to employees and of high quality
  4. It must be accessible to all employees, so low or no cost participation should be a priority
  5. Partnerships internally as well as with vendors should be active with ongoing collaboration
  6. All messaging about the program should be delivered with sensitivity, creativity, and so that the message is understood by a diverse community

So, based on the available data, yes, employee wellness programs are worth the cost when they are quality programs for which the benefits and processes are communicated effectively to all employees.

More than 81% of today’s American businesses with 50 or more employees have some form of health promotion program. The most popular programs focus on exercise, smoking cessation, back care, and stress management. Generally, employers offer wellness programs because the combined benefit to the employees and the company is worth the cost of the program.

Reasons a workplace health focus is important:

  • Many of today’s jobs are sedentary offering little to no opportunity for regular exercise or movement on the job.
  • Our country is suffering an obesity epidemic and obesity leads to other chronic health conditions.
  • Despite the health information available, tobacco use continues to be popular.
  • Stress is an epidemic that can lead to high-risk behaviors, including excessive alcohol consumption and drug use.

While these reasons in and of themselves are enough to warrant an employee health program, the bottom line reason that most employers offer them is to increase regular attendance at work. If you could figure out a way to minimize absenteeism while helping your workforce become healthier, would you do it? Improving the health knowledge, health behaviors and underlying health conditions of your staff is the target goal of a health and wellness program.

In addition to the internal health of your company, having a quality employee health and wellness program shows the outside world, including prospective employees, that you value your employees.

A wellness program can take on many forms. Some popular options include:

  • Monthly or quarterly stipends for employees to apply to their activity of choice (make sure you are clear about the process and about what activities are accepted)
  • Paying employee health club membership dues or offering some activity (such as yoga) on site
  • Offer education seminars such as (healthy) cooking classes, financial guidance, handling family issues, etc
  • Host an annual Health Fair to introduce employees to a variety of health options including alternative health care if that is in line with your company culture
  • If you offer snacks in the break room make sure they are healthy
  • Offer weekly or monthly delivery of fresh fruits and vegetables to the workplace

Companies who have wellness programs often see a reduction in employee doctor’s visits which can reduce insurance premiums over time. This is an added benefit for the employees when companies choose to pass that savings on, thereby lowering the employees’ share of their healthcare costs.

As with any employee program, it is most successful when it responds to the needs of the employee population. Surveying your staff to find out what’s important to them is a great way to kick off a new health and wellness program. Find out what they value and will use to optimize the money spent on the program and get the desired results.

Does your company offer a Health and Wellness Program? What benefits have you seen for your company? Can you offer any recommendations for others?

Using Social Media Sites as References when Screening Potential Employees

January 3, 2012 by Stephanie Beck-Tauscher
 
Stephanie Beck-Tauscher

There is debate among recruiters over whether or not it is wise to use social media as a means to check references for potential hires. On one hand, obtaining information about a candidate through social media sites can provide insights into an individual’s behaviors and attitudes, which can help determine whether that person will fit into your company’s culture. Conversely, when taken out of context, the information may be misinterpreted. Either way, you must consider that if the information obtained is not specifically relevant to the position you are hiring for, you may be exposing your company to potential litigation.

Discrimination charges are a significant legal risk associated with investigating candidates online. Learning about a disability or a characteristic that would include the individual in a protected class is likely information that would not have otherwise been disclosed on a resume or during the interview process. If the individual is not hired for any reason, the fact that you had the protected knowledge could work against you. Here are some tips to avoid legal risk:

  • Establish a standard screening policy that includes specific language spelling out the criteria being utilized to make a decision regarding an individual’s candidacy. Ensure that the policy is implemented consistently across the entire company or across similar job categories.
  • Create a list of sites that will be researched and use only those sites.
  • Have the information reviewed by an individual who is detached from the selection process. This person should also make the determination as to whether or not any piece of information should influence the hiring decision.

    (Ideally, the individual reviewing the sites should be the same person who makes the final recommendation based on the documented policy.)

  • Document your findings. Keep accurate and detailed notes that indicate the sites referenced, as well as the information that was found and your final decision.

A final factor to consider is whether or not the information obtained is even likely to be useful with regard to the position being filled and therefore if it is worth the legal risk. When hiring a public relations professional, a company would be justified in wanting to know how a potential candidate brands and represents himself/herself online. The information obtained may reflect how that individual will represent the company. By contrast, it is probably not necessary to research the online profile of an individual being considered for a mail room clerk position. Because the information is not related to the position, is it worth the legal risk?

In the majority of situations, my recommendation is to utilize social media sites for finding potential candidates only and to stick to traditional methods for reference checking. Exceptions may exist for specialized positions where individuals are being hired for highly public or recognizable positions that represent “the face” of the organization. If social media sites are utilized, make sure policies are well documented and reviewed by counsel.

What do you think about using social media sites to research potential candidates? Have you used this resource successfully? How does your company use social media to support its hiring process and what are some of your lessons learned?

New Types of Retaliation: Are You Watching Out For and Preventing “Associational Retaliation” Claims?

December 28, 2011 by Nancy Anderson
 
Nancy Anderson

Do you have employees who are related or who are dating one another? I suspect most of you do. Did you know that if one employee complains of discrimination, and you happen to discipline the related employee around the same time, you could be liable for retaliation under federal law? The U.S. Supreme Court recently said “yes” to this question, so based on this decision, you as an employer may need to take extra care when disciplining employees who are related or dating.

“How can this happen,” you say? You thought the only person who could bring a lawsuit would be the person who was complaining of discrimination, right? Wrong. Suppose you have an employee Susan, who is the sister of employee Nick. Susan files a complaint with the EEOC that she is being discriminated against by her supervisor John, claiming that he sexually harassed her. Several weeks after Susan complains, you fire her brother Nick. The Supreme Court has now said that Nick can bring a claim alleging that you fired him to retaliate against Susan for filing a discrimination claim with the EEOC. Confusing? You bet!

The facts of Thompson v. North American Stainless

Here are the facts of the Supreme Court case, Thompson v. North American Stainless, LP. As you know, employers cannot retaliate against an employee for engaging in protected activity, such as making a complaint of discrimination. Specifically, under Title VII of the Civil Rights Act, it is unlawful to retaliate against an employee who has opposed a practice made unlawful by Title VII or “made a charge, testified, assisted, or participated in any manner” in a discrimination investigation, proceeding or lawsuit. Before Thompson, the only persons who had successfully asserted retaliation claims were employees who had themselves engaged in protected activity.

In Thompson, two employees, Miriam Regalado and Eric Thompson, were engaged to be married, and both worked for the same employer, North American Stainless (NAS). Miriam filed a charge of discrimination with the EEOC against NAS. A short time later, NAS fired her fiancé Eric. He then sued, claiming that the only reason NAS fired him was to retaliate against Miriam because she had engaged in protected activity – i.e. she complained of discrimination to the EEOC. Eric admitted that he had not engaged in any protected activity on his own. In other words, he had not complained about discrimination, nor had he complained about any discrimination against his fiancée by NAS.

The trial court and the Sixth Circuit Court of Appeals found in favor of NAS, ruling that Title VII protects from retaliation only employees who have actually engaged in activity protected by the law and that the statute does not protect employees who are merely related to such an individual.

The U.S. Supreme Court disagreed and held that the fiancé (Eric) could sue for retaliation because he fell within the “zone of interests” protected by Title VII. The Court found that Title VII’s anti-retaliation provision must be interpreted to cover a broad range of employer conduct. Thus, the anti-retaliation provision covers any employer action that might dissuade a reasonable worker from making or supporting a charge of discrimination.Under the facts of Thompson, the Court concluded that a reasonable worker might be dissuaded from filing a discrimination charge with the EEOC if he or she thought that his or her fiancée might get fired. Accordingly, Eric Thompson could proceed with his lawsuit, claiming that he had been fired by NAS as a way to retaliate against his fiancée for complaining to the EEOC.

What does this mean for you as an employer?

Retaliation lawsuits have been on the rise and this decision expands the types of retaliation claims that may be brought under Title VII. Now retaliation claims can be brought by an employee related to another employee – so-called “associational retaliation.” But you ask – who can bring this type of claim? Do the employees have to be related or engaged to be married? What if employees are “just friends”? Unfortunately for employers, the Supreme Court refused to identify a fixed class of relationships for which third-party reprisals are unlawful: “We expect that firing a close family member will almost always meet the . . . standard” for alleging a claim of retaliation, whereas “inflicting a milder reprisal on a mere acquaintance will almost never do so, but beyond that we are reluctant to generalize.”

Thus, I recommend that you exercise caution when handling complaints of discrimination, as well as when handling employee discipline of family members or close acquaintances of employees who have complained of discrimination, in order to avoid actual or perceived retaliation. Additionally, having good documentation in support of discipline decisions – particularly documentation that shows a track record of poor performance – will be one way to counter these types of retaliation claims.

Nancy Anderson, a shareholder in Graham & Dunn’s Labor and Employment team, brings with her nearly twenty years of experience in representing and advising employers on all types of employment law claims and compliance with federal and state labor and employment law. She is a regular speaker on wage/hour and employment law issues, and has authored numerous articles on defending wage and hour claims and class actions. In the coming months, Nancy will continue to write in more detail on this issue as well as other suggested topics.

Adam BelzbergAdam Belzberg is an Associate with Graham & Dunn’s Labor and Employment team and represents management in all aspects of labor and employment law, defends employers with regard to claims of employment discrimination, wage and hour compliance, employment torts and contracts, and unfair labor practices. In addition to his litigation practice, Adam regularly provides advice and counsel to employers on labor and personnel management issues.